Dog Grooming Services Booking - Leonora

IMPORTANT INFORMATION

Late Fee:
A fee of GY$2,000 per dog will be added if you arrive more than 30 minutes late for your appointment.

Booking Fee:
A GY$2,000 booking fee will be deducted from your total payment. This fee is non-refundable if you cancel or reschedule.
If you need to reschedule, an additional GY$2,000 must be paid.

Weight Adjustment:
All dogs will be weighed on arrival to confirm the selected weight category. If a cost adjustment is required, it will be updated on the day of the appointment.

Matting Fee:
If your dog is heavily matted, grooming may take up to an extra hour. An additional 50% of the grooming cost will be added.
This fee must be paid on the day of the appointment.
The level of matting will be assessed, and a partial reduction may be applied depending on severity.

From Drop-Off to Pickup

Our grooming appointments can take anywhere from 2-4 hours, depending on your dog’s size, coat type, and the services you choose. 

1. Hands-On Pet Assessment: 5-10 Minutes

One of our spa associates will do an assessment of your pet’s skin, coat, ears, nails, and teeth, so they can properly address their unique needs. While our stylists do take note of any behavioural or health concerns, this is a great time to let us know of any additional concerns, preferences, or individual requirements. 

2. Brushing & Clipping (pre-bath steps): 10-30 minutes

Your pet Stylist will start by brushing, and combing before they get their bath. They will also trim the pet’s nails and clean its ears. 

 3. Relaxing Bath: 10-30 minutes

Paws and Claws relaxing bath system makes tub time a pampering experience. Your salon stylist will start by washing your pet with a shampoo/conditioner. 

3. Custom Drying: 30 minutes+

The drying process begins with a gentle towel drying on your pet’s face, ears, and tail. Our dryers have adjustable speeds. Different breeds have different needs and each pet is carefully dried using the best method for safety and comfort. 

4. Tailored Haircut/ De-shedding & Finishing Touches: 30 minutes+

Completing your pet’s haircut after they have been washed and blow-dried allows your stylist to ensure there are no additional tangles and provides the best-looking haircut. If your pet only received a bath or de-shedding service, this time will be used to complete their brush-out, touch up their nails, wipe out their ears & complete all the finishing touches to get them ready for pickup.

What is a medicated bath?

A medicated bath is meant to provide soothing comfort and healing to your dog because of a skin condition. It addresses skin conditions such as cysts, acne, pustules, nodules, blackheads, hot spots, folliculitis, and seborrhea. It also helps combat invasive organic growth directly at the source.

Our medicated Shampoo helps to address acute and chronic severe skin issues including girth itch, rain rot, and itchy tail. Helps clear pores and hydrate skin.